These Terms & Conditions ("Terms") govern access to and use of the websites, software applications, API endpoints, conversational interfaces, and related services (collectively, the "Services") owned and operated by NeekOS Business AI Inc., doing business as eVamb ("we," "us," "our"). By accessing or using the Services, you agree to these Terms. If you use the Services on behalf of an organization, you represent that you have authority to bind that organization.

1.The Services

The Services include the neekOS Business AI suite — agentic software for website and software design and management, embedded chat and voice engagement, content drafting, and business operations automation. Certain product lines may be designated as in trial, in pilot, or in development; availability, features, and performance characteristics of such lines may change without notice prior to general availability.

2.Eligibility & Accounts

The Services are intended for businesses and adult consumers. You must be of legal age in your jurisdiction to enter into these Terms. Where account credentials are issued, you are responsible for maintaining their confidentiality and for activity occurring under your account, and you agree to notify us promptly of any unauthorized use.

3.Reservations & the Founding Program

Participation in pre-launch programs (including the Founding 5,000 reservation program) is subject to availability, seat caps, the specific tier terms presented at the time of reservation, and identity or email verification. Reservation does not by itself constitute delivery of the Services; access timelines are communicated to participants and may be adjusted for operational reasons.

4.Fees & Payment

Paid plans, where offered, are billed at the prices and intervals presented at purchase. Unless required by law or expressly stated otherwise in the applicable order, fees are non-refundable. Taxes are your responsibility where applicable. We may change pricing prospectively with reasonable notice; changes do not affect a period already paid for.

5.Customer Content & Data

You retain ownership of the content, prompts, files, and business materials you submit to the Services ("Customer Content"), subject to the license below. You grant us a non-exclusive, worldwide license to host, process, transmit, and display Customer Content solely to operate, secure, and improve the Services and to fulfil your instructions. Our collection and handling of personal information is described in our Privacy Policy, which forms part of these Terms. Enterprise customers may request a Data Processing Addendum as described in the Privacy Policy.

6.AI-Generated Outputs

The Services generate content and take actions using artificial intelligence. Outputs may contain inaccuracies, omissions, or unintended results due to algorithmic variance. You are responsible for reviewing outputs before relying on them, particularly in legal, regulatory, financial, medical, or other high-risk contexts. Ownership of AI-generated outputs is governed by your applicable platform agreement and applicable intellectual property law.

7.Acceptable Use

You agree not to use the Services to: (a) violate applicable law, including anti-spam and telemarketing laws such as CASL and the TCPA; (b) send communications to recipients without the consent or relationship the law requires; (c) upload content that is unlawful, infringing, or harmful; (d) probe, disrupt, or circumvent security or rate limits; (e) reverse engineer the Services except where the law permits notwithstanding this limitation; or (f) misrepresent AI-generated communications as human where disclosure is required by law. We may suspend access that we reasonably believe threatens the Services, other customers, or end recipients.

8.Intellectual Property

The Services, including software, agents, designs, trademarks (including "neekOS" and the eVamb V-mark), and documentation, are owned by NeekOS Business AI Inc. or its licensors and are protected by intellectual property laws. Except for the limited right to use the Services under these Terms, no rights are granted to you in the Services. Feedback you provide may be used by us without restriction or obligation.

9.Third-Party Services

The Services interoperate with third-party platforms (such as hosting, telephony, payment, and marketplace providers). Your use of third-party services is governed by their terms, and we are not responsible for third-party acts or omissions.

10.Term, Suspension & Termination

These Terms apply while you use the Services. You may stop using the Services at any time; paid subscriptions run until the end of the paid period unless terminated earlier under these Terms. We may suspend or terminate access for material breach, legal requirement, or risk to the Services, with notice where practicable. Sections that by their nature should survive (including 5–8 and 11–14) survive termination.

11.Disclaimers

The Services are provided "as is" and "as available." To the maximum extent permitted by law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement, and we do not warrant that the Services will be uninterrupted, error-free, or that outputs will be accurate or complete.

12.Limitation of Liability

To the maximum extent permitted by law: (a) neither party is liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenues, data, or goodwill; and (b) our aggregate liability arising out of or relating to the Services is limited to the greater of the amounts you paid to us for the Services in the twelve (12) months preceding the event giving rise to the claim and CAD $100. Some jurisdictions do not allow certain limitations, so parts of this section may not apply to you.

13.Indemnification

You will defend and indemnify NeekOS Business AI Inc. against third-party claims arising from your Customer Content, your use of the Services in violation of these Terms, or your violation of law — including communications you direct the Services to send without legally required consent.

14.Governing Law & Disputes

These Terms are governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to conflict-of-laws rules. The courts located in Toronto, Ontario have exclusive jurisdiction over disputes arising out of these Terms, and the parties attorn to their jurisdiction. Nothing in this section deprives a consumer of mandatory protections of the law of their place of residence.

15.Changes to These Terms

We may update these Terms from time to time. The version identifier and effective date above will be updated, and material changes will be communicated through the website, in-app notices, or email. Continued use of the Services after changes take effect constitutes acceptance of the updated Terms.

16.Contact

• Entity: NeekOS Business AI Inc. (dba eVamb) · Toronto, Ontario, Canada
• General: [email protected] · +1 647 833 0033
• Privacy requests: [email protected]